Workshop on skill development of cooperative leaders

Goals:

  1. Giving understanding on identity and values of cooperative enterprises for the policy makers involved in decision making of cooperative societies.
  1. Giving a theoretical and practical understanding on decision making purpose for the top management of cooperative enterprise.
  1. Giving understanding on cooperative law, leadership styles and employee motivation for the top management of cooperative enterprise.

 

Content:

  1. Identity, application of cooperatives and its practical usage.
  2. Duties, powers and responsibilities of the members.
  • Legal approaches related to the role of executive officers of a cooperative organization according to by-laws.
  1. Decision making purpose through analysis of monthly operational reports
  2. Regular organization of meetings for taking productive decisions and using staff sheets.
  3. Identifying internal weaknesses of a cooperative society and expected solutions.

Duration of the course      :           02 days

Target group

  • Chairman and members of the director board of cooperative societies.
  • Executive officers of cooperative societies

No. of expected trainees:  50

Training programme on preparation of annual development plan and budget estimates

Goals

  1. All registered cooperative society functioning to prepare proper development plans and budget estimates within the scheduled period according to cooperative law and forward them for approval
  2. Identifying energy sources of the cooperative society and introducing strategies to create plans with practical activities
  3. Activating societies to make plans by proper observation on physical and human resources and preparation of correct data.
  4. Guiding to identify clear targets and to prepare a development plan which can be operated by the society
  5. Identifying expected incomes, expenses, assets and liabilities properly and preparing a development plan and a budget estimate compatible for the financial condition of the society.

Content

  • Introduction on development plan and budget estimate, advantages to the society by preparation of plans
  • Legal provisions
  • Strategies of making a proper plan
  • Making models of a development plan
  • Preparing a strategic development plan/ action development plan

Duration of the course                  :           02 days

Target group    

  • Chairman and members of the director boards of cooperative societies
  • Executive officers of cooperative societies

No. of expected trainees:  50

Course on role of the managers of rural banks

( part 1)

Goals:

  1. Identifying goals and objectives of setting up cooperative rural banks.
  1. Identifying knowledge, skills and attitudes suitable to develop role of the bank managers.
  1. Identifying modern challenges of cooperative bank field and practicing rural bank managers to win those challenges.

Content:

  1. Goals and objectives of setting up rural banks
  2. Role of the rural bank managers and internal administration strategies
  • Skills to be practiced by rural bank managers
  1. Legal factors and circulars effective for rural bank managers
  2. Goals, objectives, duties and responsibilities of the post of rural bank manager
  3. Contemporary challenges faced by rural banks

Duration of the course: 02 days

Target group

  • Bank service managers
  • Rural bank managers and clerks
  • Rural bank field officers

No. of expected trainees: 50

Training workshop on accounting process of a rural bank branch

(part 11)

 

 

Goals

  • Strengthening accounts process of a rural bank branch
  • Strengthening rural bank regulation process

Content

  • Introducing accounts and forms that should be maintained in relation to a rural bank branch
  • Preparation of monthly account summaries and financial statements using forms
  • About regular procedure related to offering credits and loans offered against fixed deposits
  • Statutory functions related to regulation and bond tax selling accounts procedure on deposit interests
  • About pawn activities
  • Accounting on receivable and payable interests

Duration of the course: 02 days

Target group

  • Bank service managers
  • Rural bank managers and clerks
  • Rural bank field officers

No. of expected trainees: 50

Customer relationship management course for rural bank field officers

 

Goals

  1. Giving ability to build up a long term and efficient relationship with customers by properly understanding customer relationship.
  2. Giving knowledge on basic concepts, usage of fundamentals of customer relationship management.
  3. Giving basic knowledge required to create the background needed to discharge rural bank field officers role properly.

Content:

  1. Role of the rural bank field officers
  2. Concepts, fundamentals and strategies of customer relationship management
  • Collection, analysis and evaluation of information
  1. Identifying customers
  2. Improving customer relationship management strategies

Duration of the course         : 02 days

 

Target group     :

 

No. of expected trainees: 50

  Course on marketing promotion and customer hospitality

Goals

  1. Giving awareness on distributing strategies to customer division in front of the competitive business environment
  2. Giving awareness on customer hospitality to obtain competitive advantages
  3. Giving awareness on how to arrange goods in an attractive way and strategies to attract customers

Content

  1. Marketing for selling improvement of a cooperative society and usage of its strategies
  2. Identifying target customer of an institution and customer behaviour
  • Marketing process to be created in front of existing environments as developing customer hospitality
  1. Exhibition and packaging of goods of a cooperative organization for a successful marketing

Duration of the course         : 02 days

 

Target group     :

Managers

 

No. of expected trainees: 50

 Course on updating of personal files

Goals

Giving knowledge and skills on updating and maintenance of personal files to the participants at the end of this training programme.

Content

  1. Maintenance of personal files
  2. Documents that should be included in and excluded from a personal file.
  • Writing history sheets
  1. Documents that should be compulsorily included in a personal file.

Duration of the course         : 01 day

Target group

  • General manager of the society
  • Human resource managers
  • Subject clerks

Duration of the course         : 02 days

 

 

No. of expected trainees: 50

Course on procurement procedure and assets procedure

Goals

  1. Giving basic knowledge on procurement procedure to the participant of this programme
  1. Giving knowledge through categorizing, documenting and updating assets of the society, usage and maintenance of assets, surveying process

Content

  1. Practical exercises including procurement steps
  2. Categorizing and documenting purchasable assets
  • Process of survey
  1. Functions after a survey

 

 

Duration of the course         : 02 days

Target group

  • Officers and clerks involved in procurement procedure

 

No. of expected trainees: 50

Course on preparation and presentation of financial reports according to the accounting standards of multi-purpose cooperative societies

Goals

  1. Awareness on Sri Lanka accounting standards introduced by the Institute of Chartered Accounts
  2. Giving knowledge on accounting standards specially important for cooperative societies.
  3. Developing skills of using new accounting standards practically.

Content

  • Format frame
  • Presentation of financial statements (LKAS 01)
  • Accounting policies, accounting estimates and faults (LKAS 08
  • Revenue (LKAS 18
  • Cash flow statement (LKAS 07
  • Events occur after the reporting time (LKAS 10
  • Employee benefits (LKAS 19
  • Property plant equipment (LKAS 16
  • Government main accounting (LKAS 20
  • Asset damage (LKAS 36
  • Cost of credits (LKAS 23

Duration of the course         : 02 days

Target group

  1. Cooperative development officers
  2. Accountants and book keepers of M-P Co-op societies
  • Internal auditors of M-P Co-op societies

No. of expected trainees: 50

Skills development programme on conducting primary investigation for society officers

Goals

Obtaining a more productive and efficient service by developing knowledge, skills and attitudes of investigation officers.

Content

  1. Role and duty of the investigation officer under cooperative society act No. 05 of 1972, Western Provincial cooperative society act and Western Provincial cooperative society statute 46 (i) (ii).
  2. Introducing investigation trust
  • Checking
  1. Taking statements
  2. Identifying witnesses
  3. Preparing an investigation report with observations, conclusions and recommendations
  • Drafting charges related to the investigation

Duration of the training – 02 days

Target group

  • All Cooperative development officers and development officers of the department of expected trainees: 50

Programme on preparation of monthly operational reports correctly

Goals

  1. Developing skills needed to review performance condition of a society
  2. F28 review techniques
  3. Developing knowledge required to take correct decisions through it

Content

  1. Introducing performance condition of customer sector
  2. Introducing performance condition of rural bank sector
  • Introducing performance condition of other business sectors

Target group

  • Cooperative development officers and development officers
  • General managers of the societies
  • Accountants
  • Book keeper
  • Subject clerk

Duration of the training – 02 days

No. of expected trainees: 50

Training workshop on empowerment of commission procedure of a cooperative society

Goals

  1. Giving knowledge on regular commission procedure
  2. Introducing legal sources related to commission procedure
  3. Developing skills needed to empower commission procedure of the societies

Content

  • Introducing commission procedure
  • Legal sources and provisions related to commission procedure
  • Commission activities under section 44, 46 and 60 (1) of the cooperative society act No. 05 of 1972
  • The way of operating commission procedure
  • Identifying its following procedure
  • Court empowerment of the prior and post procedure of commission announcement

Target group

  • Cooperative development officers

 

Duration of the course                       :           02 days

No. of expected trainees:  50

Training workshop on handling a complain

Goals

At the end of this programme the participants should be able to acquire knowledge on how to properly handle the complaint and to improve skills in that regard

Content

  • Sources of arbitration
  • Ethics to be practiced by an agent of the plaintiff
  • Court and semi court procedure
  • Fundamental of natural justice
  • Basic objection
  • Presenting complain
  • Handling witnesses and explaining again
  • Cross question
  • Witness compound reports
  • Written statements

Target group

  • Cooperative development officers and development officers
  • General managers of societies
  • Subject clerk

Duration of the training – 02 days

No. of expected trainees: 50

Workshop on developing arbitration skills

Goals

  1. Giving a basic understanding on arbitration process
  2. Giving understanding on legal provisions related to arbitration included in cooperative act and cooperative rules
  3. Giving practical understanding on appeal procedure against arbitral offers

Content

  • Interpreting a dispute and basic theories of arbitration
  • Various types of settling a dispute
  • Identifying disputes under the cooperative law
  • Provisions related to arbitration in cooperative act and cooperative rules
  • Practical usages of administrative law related to arbitration
  • Administrative judgment, court powers of the arbitrator and basic theories related to it
  • Procedure of referring cooperative disputes for arbitration
  • Role of handling complain by the agent of the plaintiff
  • Offering arbitral offers and process of appealing for them
  • Procedure of empowering arbitral offers

Target group

  • Cooperative development officers

 

Duration of the course                       :           02 days

No. of expected trainees:  50